Liquid Cooled Core 2 Quad Gaming PC GeForce GTX 280 1GB Start Price USD 3,200.00 Current Price USD 3,200.00 Time Left - Bid Count 0 Buy It Now Price - Reserve Price - Start Time Wednesday, September 03, 2008 End Time Wednesday, September 10, 2008 Location Winston-Salem, North Carolina See more about 'Liquid Cooled Core 2 Quad Gaming PC GeForce GTX 280 1GB' Description :: Toratek Custom Computers Please be patient while this listing is loading. Thank you. For this listing to be displayed properly you need to have JavaScript enabled. Should you have any trouble viewing this listing properly please contact us immediately at webmaster@toratek.com.       :: About this listing     The all new "Revolution" Gaming System We present our completely liquid cooled (the entire liquid cooling system is internal) gaming system built around the Intel Core 2 Quad Q9450 (45nm) CPU, overclocked to a respectable 3.6GHz (with room to spare), featuring technologies such as DDR2 1066, NForce 780i SLI chipset and GeForce GTX 280. Please check out the "Detailed Specifications" section for a complete list of specifications. This computer system is only one of the many configurations that we are selling here on eBay. We are also taking custom orders via email (as soon as our website at www.toratek.com is completed, you'll be able to order there). We offer free consultation and advice, and we can build any kind of completely customized configuration, even completely liquid cooled systems. For a quote, please contact us at sales@toratek.com.         :: Custom orders   Ordering We also take custom orders trough email and payment only trough PayPal. Once our web site at www.toratek.com is completed, you'll be able to order directly from there. Prices for custom orders are extremely competitive, so please don't hesitate to ask us for a quote. We offer free consultation for any kind of configuration you would like to get, even if you don't order it from us. To comply with eBay regulations, computer systems that are listed here on eBay have to be sold trough eBay. About this listing We go trough great lengths to design our listings. We make sure that our listings look professional and are easy to read and understand. Please check out the "Detailed Specifications" section, because each component features a very in depth and detailed description. As soon as you click on a component, a slider should open underneath that component showing you a detailed description. We work hard to ensure that the descriptions are 100% accurate and precise. We use JavaScript in our listings, so make sure that you have it enabled in your web browser. Also, we have tested this listing on both PC and Mac, with all the widely available web browsers: Internet Explorer 7, FireFox 3.0, Opera 9 and Safari 3.0. In Internet Explorer the picture gallery windows will not align properly with the rest of the listing, which is a CSS bug in IE7. We have gone so far and manually set and tuned the fonts in this listing so the text is easier to read and more pleasant to the eyes. Thank you for reading this and checking out our listing.       :: Detailed specifications   Please click on any of the components bellow to see detailed specifications. Microprocessor Intel Core 2 Quad Q9450 - 2.66GHz, 45nm, 12MB L2 cache overclocked to 3.6GHz       ProcessorNumber Cores Clock Speed Front Side Bus L2 Cache Silicon Technology Q9450 4 2.66 GHz 1333 MHz 12 MB 45nm Key Features Comes factory overclocked to 3.6 GHzAt stock speed this CPU is blazing fast, but we feel that you deserve more, and that is why we overclock this CPU from its default 2.66 GHz to a blazing fast 3.6 GHz, with room to spare. And we do all this completely safe and stable. And with our included liquid cooling system, you can bump up the speed even more. Almost too realGet stunning realism on immersive multi-threaded games with advanced artificial intelligence (AI), particle systems, dynamic physics, and texture generation engines with four cores of pure performance. Expect everything-and get itGet the ultimate engine for advanced multimedia with Intel HD Boost (Intel HDB) built into the Intel Core 2 Quad processor. It delivers up to 40 percent higher performance for intensive multimedia applications like HD video encoding. Edit, alter, and create fasterRun a multitude of demanding HD multimedia applications with up to 12 percent more speed for photo editing, retouching, and publishing. Prepare for the futureEnjoy performance in the games and software of today while being prepared for the multi-threaded applications of tomorrow.     Liquid Cooling Toratek Custom Liquid Cooling System       Toratek Custom Liquid Cooling System   Swiftech MCP 655 pump The MCP655 pump is a high reliability, high pressure industrial pump, featuring a 50,000 hour MTBF (5 year lifetime). Such reliability is afforded by the unique design of this pump, which contains only one moving part: the magnetically driven spherical impeller spins on a single ceramic bearing, thus extending the life of this pump beyond existing standards. Summary of benefits: 50,000 hours MTBF (Mean Time Between Failure) equivalent to 5 years lifetime. Superior 12 Volts DC convenience: plugs into the computer power supply. The MCP655 can be used with full confidence in any MP servers, and high-end workstations. Superior real world performance. High pressure capability of the MCP655 is particularly well adapted to high-flow systems using 1/2" ID tubing. Pump speed can be adjusted to yield top performance or virtually silent operations (model MCP655 only). Compact Design. Quiet operations even at high speed thanks to new chipset controller. 1/2" Barb fittings. No maintenance when used with de-mineralized water, and anti-fungal additives (Our HydrX additive is recommended).     Swiftech Apogee GT CPU Waterblock Following in the footsteps of the award winning Apogee CPU water-block, the Apogee GT model takes the cooling performance to yet another level. The GT's primary difference with the Apogee is an optimized internal structure. The improvement in thermal performance scales from a minimum of 1C and up to 3C (at 100W) depending on the CPU's, with Intel's latest QX9770 quad core processors benefiting the most from the revised structure. Specifications: Internal structure: the CNC machined C110 copper base plate is at the heart of Apogee GT cooling efficiency. Designed using Computational Fluid Dynamics, the Patent Pending Diamond Pin Matrix was further optimized in the "GT" version resulting in increased surface area and coolant velocity. The thickness remains at 3mm to promote a high compliance factor with its mating surface (i.e. the CPU heat spreader) thanks to the base plate flexing ability. This particular feature allows additional "tweaks" to the Apogee generation of water-blocks and may yield substantial performance gains. The housing is injection molded out of Black Acetal. This process is key to allow mass production of the water-block, and thus economies of scale. The universal hold-down plate features mounting holes for all current Desktop and midrange server processors (Xeon, Opteron). Nylon Fittings: 1/4" NPSM to 3/8" and/or 1/2" barbs Fitting O-ring: (2) EPDM O-ring AS568A Dash Number 112 Base plate dimensions: 2" x 2" (50.5 x 50.5 mm) Assembly weight: : 6.7 oz (190 g)     Danger Den Tieton GPU Block - GeForce GTX 280 Features: Compatible with reference design GTX280 & GTX260 cards (Palit, BFG, EVGA, XFX, PNY, etc). Single Slot Design! Fittings are threaded directly into the copper or Lucite top. Uses the additional RAM Pad mounting point for maximum mounting contact. Mounting points make contact with the PCB to avoid warping or bending of the video card. Cools all heat generating points on the card - GPU, RAM, Voltage Regulators, I/O Chip and can reduce tempeature by 52C from air reference. Weight 1.5lbs (0.68kg)     HW Labs Black Ice Pro II Dual 120mm - Radiator Features: 2-pass Radiator specifically developed for PC watercooling based on the same high-performance Black Ice design. DOUBLE the performance: rated for 720KCal per hour (2856 BTU per hour) or 837Wh 240 mm (9.44 inch) Copper core consisting of flat tubes for maximum heat conductivity. High-density louvered copper fin configuration for enhanced heat dissipation. Built-in plenum chamber for increased performance and noise reduction. Self-tapping and case mounting holes for easy installation of 2 120mm fans. 12.5 mm (1/2 inch) pre-angled inlet/outlet barbed hose connectors. Svelt 133 x 277 x 25 mm (5.9 x 9.79 x 0.98 inch) dimensions allows it to fit inside most mid-tower cases. Specifically designed for the case mod enthusiast.     Swiftech MCRES-MICRO - Reservoir The patent pending MCRES-MICRO is a small form factor reservoir designed to operate quietly and reliably with high flow pumps such as Swiftech's MCP350 and MCP655 models (3/8" and 1/2" lines). The patent pending design features an angled baffle forcing the turbulent flow at the bottom of the reservoir. This allows it to function without air entrainment at low fluid levels and affords extended usage without refills for approximately 2 years.       Memory 4GB Corsair Dominator DDR2 1066 with Airflow Fan       4GB Corsair Dominator DDR2 1066 The DOMINATOR family of memory represents the ultimate in performance technology engineering from Corsair. The DOMINATOR was designed to have the highest performing IC maximum over-clocking capability and efficient DHX cooling – all the while being stable and reliable. Specifications   Capacity 4GB (2 x 2GB) Speed DDR2 1066 (PC2 8500) Cas Latency 5 Timing EPP 5-5-5-15 Voltage 2.1V Heat Spreader DOMINATOR with DHX Technology and Airflow Fan     Motherboard ASUS Striker II Formula with NForce 780i SLI chipset       ASUS Striker II Formula The Ultimate Gaming/Overclocking Platform Intel Core 2 Quad / Core 2 Extreme / Core 2 Duo Processors Supports Intel next generation 45nm Multi-core CPU NVIDIA nForce 780i SLI chipset CPU Level Up Pin-Fin Thermal Module SupremeFX II 8-CH Audio Voltiminder LED LCD Poster Extreme Tweaker ASUS EPU (Energy Processing Unit) ASUS Unique Features External LCD PosterDebug and read system problems with an new external look!The new LCD Poster now posts critical POST information in an ever friendly and flexible external display. When system malfunction occurs, the LCD Poster automatically detects device failure and translates the errors on the LCD during POST. Unlike other competing 2 digit displays, users won't need to read "gibberish" to find out what's wrong. Onboard SwitchNo more shorting pins or moving jumpersWith an easy press during overclock, this exclusive onboard switch allows gamer to effortlessly fine-tune the performance without having to short the pins or moving jumpers! ASUS Q-ConnectorMake connections quick and accurateThe Q-Connector allows you to connect or disconnect chassis front panel cables in one easy step with one complete module. This unique adapter eliminates the trouble of plugging in one cable at a time, making connection quick and accurate. CPU, Chipset and Graphics Features LGA775 Intel Core 2 Processor ReadyThis motherboard supports the latest Intel Core 2 processors in LGA775 package. It also can support Intel next generation 45nm Multi-Core CPU. With new Intel Core microarchitecture technology and 1600(O.C.) / 1333 / 1066 / 800 MHz FSB, Intel Core 2 processor is one of the most powerful and energy efficient CPU in the world. PCIe 2.0Double Speed; Double BandwidthThis motherboard supports the latest PCIe 2.0 devices for double speed and bandwidth which enhances system performance. Memory Features Dual-Channel DDR2 1066To attain top performance, ASUS engineers have successfully unleashed the true potential of DDR2 memory. While in DDR2 1066 mode, ASUS's exclusive technology offers a choice of FSB 1333 - providing great performance for 3D graphics and other memory demanding applications. Overclocking Features Precision Tweaker 2Super-fine Adjustments to Help Create a Brand New O.C Record!Allows the user to adjust the NB Voltage, SB voltage, Hyper Transport Voltage and the DRAM Voltage in 0.02v steps to finetune voltages to achieve the most precise setting for the ultimate customized overclocking configuration. AI NOSBoost performance when you need it the most!Applications such as 3D games and video editing demand a huge chunk of system resource. Inject "nitrous oxide" into your CPU! The patented AI NOS (Non-delay Overclocking System) technology intelligently detects system load and automatically boosts performance for the most demanding tasks. Unlike other dynamic overclocking techniques, AI NOS reacts much faster to satisfy your unending need for speeds. C.P.R.(CPU Parameter Recall)When the system hangs due to overclocking failure, there is no need to open the case to clear CMOS data. Just simply restart the system, the BIOS would show the previous setting and then users can amend the CPU setting again. Quality & RoHS Uses 100% All High-quality Conductive Polymer Capacitors!This motherboard uses all high-quality conductive polymer capacitors onboard for durability, improved lifespan, and enhanced thermal capacity. Green ASUSThe motherboard and its packaging comply with the European Union's Restriction on the use of Hazardous Substances (RoHS). This is in line with the ASUS vision of creating environment-friendly and recyclable products and packaging to safeguard consumers' health while minimizing the impact on the environment.     Video Card Liquid Cooled GeForce GTX 280 with 1GB GDDR3 - Toratek Edition       Liquid Cooled GeForce GTX 280 - Toratek Edition Specifications Make NVidia Memory Type GDDR3 Model Toratek Edition GTX 280 RAMDAC 400MHz Interface PCI-E 2.0 x16 Max Resolution 2560x1600 Chipset Manufacturer NVIDIA SLI Supported Yes GPU GeForce GTX 280 Cooler Danger Den Tieton Core Clock 650MHz Power Connector 6 pin / 8 pin Memory Clock 2300MHz Dual-Link DVI Yes Memory Size 1GB DirectX DirectX 10 Memory Interface 512-bit OpenGL OpenGL 2.1 We test the hardware that makes up the computer systems that we are selling very rigorously. You can see from the graph bellow that our Liquid Cooled GeForce GTX 280 Toratek Edition is on average by 11% faster than a regular GeForce GTX 280 in the game "Enemy Territory: Quake Wars", with maximum settings at 2560x1600 and 4x AA.     Sound Card ASUS Supreme FX II 7.1 HD PCI-E Sound       ASUS Supreme FX II Supreme FX II featuresSupremeFX II delivers an excellent high definition audio experience to gamers and audiophiles alike. The SupremeFX II features unique audio innovations for gamers to spot enemes in 3D environment during game play. SupremeFX II also provides gamers a special tool to emphasize human voices in games to help make dialogues clearer and more audible. AI Audio 2Unique Home Theather Technology on BoardAI Audio 2 creates a virtual center channel that expands the overall sound field without introducing a picket fencing effect. Preserving the dialogue or solo performances with downmixing from multichannels will allow you to experience true-to-life high quality audio. Noise FilterEliminate background noise while recordingThis feature detects repetitive and stationary noises like computer fans, air conditioners, and other background noises then eliminates it in the incoming audio stream while recording.     Hard Drive 750GB Seagate Barracuda 7200.11 with 32MB Cache, SATA 3.0       Seagate Barracuda 750GB Performance   Capacity   Rotational Speed 7200 RPM Formatted Capacity 750,156 MB Buffer Size 32 MB Capacity 750 GB Average Latency 4.16 ms Interface SATA 3.0 Gb/s Read Seek Time User Sectors Per Drive 1,465,149,168 Write Seek Time Buffer To Host (Serial ATA) 3.0 Gb/s Sustained Data Rate 105 MB/s     Optical Drive LiteOn 20X DVD Burner with LightScribe Technology       LiteOn 20X DVD Burner with LightScribe Technology Specifications       Model   READ Speed   Type DVD Burner DVD-ROM 16X Model LH-20A1L-05 CD-ROM 48X Performance   Physical Spec   DVD-ROM Access Time 160ms LightScribe Support Yes CD-ROM Access Time 160ms Form Factor 5.25" Cache 2MB Panel Color Black WRITE Speed   Configuration   DVD+R 20X Load Type Tray DVD+RW 8X Interface SATA DVD-R 20X DVD-RW 6X CD-R 48X CD-RW 32X DVD+R DL 8X DVD-R DL 8X DVD-RAM 12X     Card Reader Super Talent All-in-One Memory Card Reader       Super Talent All-In-One Specifications Type All-in-one Slots 5 Installation Type Internal Compatibility Compact Flash type-I/II, Memory Stick, Secure Digital, Multi Media Card, Smart Media, Micro SD Support - Compact Flash Yes Support - Memory Stick Yes Support - MMC Yes Support - SD Yes Support - SmartMedia Yes     Power Supply COOLMAX CUQ-1200 - 1200 Watt, SLI, Tri-SLI and Quad-SLI Certified       COOLMAX 1200 Watt Modular PSU Specifications Model   Output +3.3V@30A,+5V@30A +12V1@20A,+12V2@20A +12V3@25A,+12V4@25A -12V@0.8A,+5VSB@6.0A Make COOLMAX Model CUQ-1200B Details   Type ATX12V / EPS12V Approvals cUL, CB, CE, FCC, YUV Maximum Power 1200W Features   Fans 2 Connectors 1 x Main connector (24Pin) 1 x 12V(P4) 1 x 12V(8Pin) 9 x peripheral 9 x SATA 2 x Floppy 4 x PCI-E 6Pin 2 x PCI-E 8Pin PFC Active Main Connector 24Pin +12V Rails 4 PCI-E Connectors 4 x 6Pin, 2 x 8Pin ATI CrossFire Support Yes NVIDIA SLI Support Yes Features Hairline Aluminum Effect Surface. Quad +12V output rails. Advanced double forward circuit and double-layer PCB. Cable management enables safely select wiring. All output cables with nylon sleeving. Gold plated terminal. Flexible connector & system design. Patented easy swap connector. Efficiency 87% Energy-Efficient 80 PLUS Certified Input Voltage 100 - 240 V Input Frequency Range 50/60 Hz Input Current 13A     Computer Case Cooler Master Cosmos SC-1000 - Full Tower Computer Case       Cooler Master SC-1000 Specifications Model   Features   Make COOLER MASTER Features Soundproof materials applied to build a quiet environment. Sound barrier design reduces vibration for silent operation. Dual bottom air intakes to enhance air flow and reduce system noise. Six aluminum detachable HDD modules with ventilation holes for optimizing cooling. Side removable VGA cooling tunnel to advance thermal airflow. Tool-free design for opening side panel conveniently. Separate HDD modules make it easy to organize cable direction. Cable management system for better cable routing and neatness. Front panel is smooth aluminum surface. Series Cosmos Model SC-1000-SSW1-GP Spec   Type ATX Full Tower Color Black / Silver Case Material Aluminum / Steel Motherboard Compatibility Extended ATX, ATX Expansion   External 5.25" Drive Bays 5 External 3.5" Drive Bays 1 Internal 3.5" Drive Bays 6 Expansion Slots 7 Front Ports   Front Ports USB2.0x4, IEEE 1394x1, Audio x2, eSATAx1 Cooling System   CPU Cooling Fan 120mm 120mm Fans 2x120mm top fans 1x120mm bottom fan 1x120mm rear fan Physical Spec   Dimensions 24.8"x10.5"x23.6" Weight 37.3 lbs.     Windows OS Windows Vista Home Premium SP1 32/64 bit or Windows XP MCE 2005 SP3 32bit       Windows Operating Systems - 32 or 64 bit 64bit - break the 4GB barrier If you are still debating 32bit vs. 64bit, you should know that you are not the only one. Most of our customers are asking us the same question over and over again: 32 or 64 bit? And the answer is always the same: Unless you have some real old legacy applications that absolutely require a legacy 32bit platform (like Windows XP 32bit), there is absolutely no reason not to order your new computer system with a 64bit version of Windows. To put it in very simple terms, a 64bit Operating System can manage more than 4GB of system memory. Architectural differences between 32bit and 64bit Windows A 32bit version of Windows can only make effective use of 4GB of system memory. From the 4GB of system memory, you need to subtract the amount of graphics memory and any other devices that have any kind of memory on board (Like an Auzentech X-Fi Prelude sound card which has 128MB Ram on board). So for example, if you have 2 X GeForce 9800GTX with 512MB each, installed in a SLI configuration, a X-Fi Prelude card, and 4GB of system memory, the amount of usable system memory will be 2.85GB. Of course, there are 32bit OS's like Windows Server 2003 32bit Edition, which can manage more than 4GB of RAM, or any 32bit Linux Distribution. Those operating systems use the PAE (Physical Address Extension) in the CPU, which allows them to manage up to 64GB of RAM. This is not available on any version of Windows on the desktop. How ever, despite the fact that PAE allows the use of more than 4GB of RAM, each application is limited to 2GB of memory, with the kernel of the OS being also limited to 2GB of memory. Windows 64bit can overcome these limitations. New games like Crysis can take advantage that way of more than 2GB of RAM. For instance if you play Crysis on a system with 8GB of RAM and Windows 64bit, the game will take advantage of almost all of the memory, minus of what's being used by the OS. How to choose Windows has never been our favorite OS, but at the same time Windows is the most used OS in the world, and that is why we have to offer it. To make your choice easier, we will help you choose the right OS for your needs. Windows XP MCE 2005 32bit: This version of Windows is the same as Windows XP Pro 32bit, but with the added benefit of the Media Center Software. You should choose this version of Windows only if you are running applications like 3DStudio Max, AutoCAD, Maya 3D, or if you have old applications like Adobe Photoshop 7, Dreamweaver MX and so on, and you need to ensure 100% compatibility for this applications. For gaming, there is absolutely no reason to choose this version of Windows over Vista, because it lacks features like DirectX 10, Viasta Aero, and many more. Windows Vista Home Premium 32/64bit: This is the version of Windows that we recommend to most users. Also, if you are looking at this and Ultimate, you should know that the only major difference between them is the ability of Vista Ultimate to encrypt hard drives, and some other minor features which most regular users will never take advantage of. The benefits are all there: support for more than 4GB of RAM (64bit), DirectX 10, Media Center software, the Aero interface, support for more than 3 video cards, and much more.     Included Stuff All manuals, cables, CDs & DVDs will be included with the system       The Included Stuff that comes with your new computer - Everything comes with it: Your computer is built entirely from retail components. All the unused cables, wires and connectors will be included with your new computer system. All CDs and DVDs will also be included, which also includes the Windows CD or DVD. - Awesome out of the box: We install a small collection of useful software like Mozilla Firefox & Thunderbird, Opera and Safari 3 web browsers, AVG (a lightweight but powerful anti-virus), Sun StarOffice 8, Picasa 2, DivX (and many other codecs), iTunes with Quick Time and much more.           :: Gallery   This are some of the systems that we have built in the past for our customers.           :: Product warranty   Warranty 1 Year Parts and Labor Warranty starting with the day you receive your new computer system       Toratek Custom Computers warranty policy: 1. The Toratek Custom Computers warranty is one of the most comprehensive in the industry. The Toratek warranty covers all our custom computer systems against defects in materials and workmanship and for one-year parts and labor starting with the day that your computer system is delivered to you. All claims for warranty service must be made during the term of the warranty. 1.1 Warranty length: Your warranty begins on the day that your new computer system is delivered to you, and lasts for 1 year (12 months). After your warranty expires, it is important to note that many of our components will still carry a manufacturer warranty (e.g. most hard drives have a 3 year warranty, and memory has a lifetime warranty!). Once your warranty expires with Toratek Custom Computers, you must deal directly with the manufacturer of a certain component to obtain warranty service for that component. 1.2 Labor warranty: Every Toratek computer system includes one-year labor warranty. This includes labor costs for upgrades purchased trough Toratek, should you wish to make upgrades to your computer. We do not upgrade motherboards or computer cases. See the "Limitation of Liability" section below for exceptions to this coverage. 1.3 Parts warranty: By default, every Toratek computer system includes one year of parts warranty. If a component fails or is found to be defective and is reported during this term, Toratek will repair or replace the defective part(s) with new or reconditioned part(s) at our option. If a certain part is not being manufactured anymore and we can't get that part to replace a defective part, then we will replace the defective part with a part of similar performance and specification. 2. Return for repair: Computer systems are generally repaired within 3 to 5 business days after we receive delivery. If any replacement parts needed are not in stock, then that will add to the total time needed to complete the repair. How ever, if one or more components have failed that are user serviceable (e.g. video card, sound card, ram memory), and the user knows how to replace the specific component, and wants to do so, then it is not necessary to send back entire unit for repair, but only the defective component(s). 2.1 Shipping back for repair: 2.1.1 When to ship components back to us for repair or replacement: You can ship components back to us for repair or replacement only if you have the necessary knowledge and skill to remove them from the computer system. Any damage resulting from the improper installation of such components will not be covered by the warranty. This components may include, but are not limited to: video cards, sound cards, RAM memory, optical drives, hard drives, modular power supplies and so on. We provide this service in an effort to shorten the repair time and to provide you, the customer, with a greater amount of uptime and optimal operation of your computer system. You are not obligated under any circumstances to perform any repairs to your own computer system. 2.1.2 How to ship components back to us: First of all, it is very important to use good packaging for any component that you ship back to us for replacement or repair. It is required that you use a static back for any component that you ship back to us. Also, it is recommended that you use plastic peanuts, foam or bubble wrap to better package the component that you are shipping back to us. You may use any carrier to ship the component back to us. We recommend that you purchase shipping insurance for the component (if you need to know the value of a certain component for insurance reasons please ask us) and also have a tracking number so that you can follow the package that you are sending back to us. You are responsible for the cost of shipping when you ship a component to us for repair or replacement. 2.1.3 When to ship the computer system back to us: You will need to ship the computer back to us for repair when you encounter a problem that you can't fix with our help over the phone or via email. This usually involves a hardware problem, like a defective motherboard or power supply. We are using only high quality components, so this kinds of problems are very rare. Anytime you need to send the computer back to us for repair during the 1-year warranty period, please talk to us first via phone or email, before sending it out. 2.1.4 How to ship the computer system back to us for repair: It is very important that you ship the computer back to us in the original packaging, because it will provide proper protection for the unit. How ever, if for some reason you don't have the original packaging anymore, then please use similar packaging. Always wrap the computer system in a plastic bag in a similar manner as when you've received the computer system. Double boxing is recommended, but not required. Use plenty of plastic peanuts and scotch tape to package the computer system. Regardless of which shipping carrier you are using, please make sure that you place "Fragile" stickers on the outside of the box, and please use plenty of them. For example FedEx will only take into consideration their own "Fragile" stickers when they carry around a box. Don't use a pen or sharpie to write "fragile" on the box, because FedEx will throw it around just like any other package. The same applies for UPS. Also, please use the carrier's stickers marked as "This side up" to indicate the top side of the box. We don't recommend using USPS for shipping a computer system, because they are inexperienced when it comes to large packages, and expensive. Also, please purchase shipping insurance for the computer system for the entire value. Shipping insurance is inexpensive, and in case that the shipping carrier that you are using damages the package, they will reimburse you for the value of the computer system. Our warranty does not cover any damages that where caused during shipping or by the customer, or due to improper packaging. The most cost effective way to ship the computer system back to us is via FedEx Ground. You can go to www.fedex.com and open a FedEx shipping account, and receive an up to 10% discount for shipping. You, the customer, are solely responsible for all the shipping costs associated with the repair of your computer system. This means that you will have to pay to ship the computer to us, and then for us to ship it back to you. However, because most problems develop in the first couple of days, we have a 30-day shipping guarantee, where we cover all the shipping costs associated with the repair of your computer system for the first 30 days. 3. Warranty coverage: 3.1 What is covered: The entire computer system is covered by our 1-year parts and labor warranty, except for wear and tear items. Wear and tare items are considered to be air cooling fans and liquid cooling components. 3.1.2 Air-cooling fans: Cooling fans are covered only for 90 days. They almost never fail, but because there are users amongst our customers that keep their system in extremely dusty environments and by doing this they wear them out faster, we decided to warranty our fans only for 90 days. 3.1.3 Liquid cooling components: All our liquid cooling components are warranted only for 90 days. Components like pumps, radiators and blocks are considered to be wear and tear items. We use only quality components for our liquid cooling systems, but because we do not have any control over what the user does with the liquid cooling system, and how he or she maintains it, we warranty it only for 90 days. 3.2 What is not covered: 3.2.1 Peripherals: Warranty service for all peripherals (monitors, speakers, external equipment) is provided only by the manufacturer of the component. 3.2.2 Non-reusable liquid cooling system components: Should we need to disassemble your liquid cooling system for repair, items such as coolant, tubing and hose clamps are not covered by the warranty, and you will be invoiced for them separately. How ever, these items are inexpensive. 3.2.3 Components that where damaged during shipping: If you send your computer system back to us for repair, and the unit is damaged during shipping, any damage resulting from shipping will not be covered by our warranty. Such damage has to be covered by shipping insurance. 3.2.4 Psychical damage: Any psychical damage that happens during shipping should be covered under shipping insurance, not by our warranty. This also includes the first time when we ship the computer system to you. We always purchase shipping insurance for the computer system that we ship to you. Please see the section "Shipping claims" for more information on how to handle shipping claims. 4. Shipping claims: 4.1 How to handle claims: The sender is always the one who has to file a shipping claim with the carrier. How ever, the receiver has to provide the sender with proper information like pictures of the damaged unit and packaging, and a short but accurate description of the damage. Should you receive a damaged computer system from us, please DO NOT throw away any of the packaging. In case that you are the one who has to file a claim, we will assist you in any way we possibly can. 4.2 How long does it take to resolve a claim: To resolve a claim it takes between 5 to 7 business days. With high value items like computer systems, both FedEx and UPS will send out an inspector to inspect the damage and the packaging. We package the computer systems correctly and mark them as fragile, so our systems always get safe to their intended destination. In one year we had only one computer system that got damaged on the way to its intended destination, and the issue was resolved trough the claim process. 4.3 What to do if you receive a damaged computer: It is very important that you contact us immediately in case that you received a damaged package. Please take as many pictures as you can, both of the computer and packaging. We will also ask you for a brief visual description of the damage. Please keep everything: all of the packaging, the computer, everything. Do not throw away anything, because someone will come out to inspect the damage. We will immediately file the claim for you. 4.4 What we do if we receive a damaged package from you, the customer: We will immediately contact you, and we will take pictures and provide you with assistance to properly file your claim. We will keep everything so that the carrier can inspect the damage. 4.5 What happens if you receive a non-working computer the first time: Your computer is covered by shipping insurance for physical damage. If you receive a non-working computer system from us right after you've ordered it, and the computer is delivered to you in perfect shape, without any physical damage that could have been done during shipping, then it is covered by our 30 day shipping warranty. 5. Technical support: Technical support is included with each computer for one year. You must have your invoice number to obtain technical support. Technical issues are handled via email and phone. The primary (and fastest) method of communication is email. Our email address for technical support is support@toratek.com. Please include your invoice number in the title of your email message. Components purchased from us do not include technical support. Tech support for operating systems is limited to aspects directly related to hardware functionality. 6. Returns / Refunds: We have a 14-day money back guarantee that starts on the day that we ship out your new computer system. Should your computer system contain any other components than those ordered by you, the customer, you are entitled to a full refund on your system hardware. All returns must be undamaged and in as-new condition, in original packaging. Opened or activated software is not eligible for return. After the 14-day term, the system can only be returned at Toratek's discretion, at the current value of the hardware minus a 15% restocking fee. Shipping costs are not refundable, and you are responsible for shipping costs to return a system. Peripherals (monitors, mice, speakers, etc.) are not eligible for return. Due to the high amount of labor involved, liquid cooled computer systems are subject to a 15% restocking fee. 7. Limitation of liability: Toratek is not liable for damages or costs that are the result of accidents, misuse, disaster, or abuse of your computer. Modifications, over clocking (beyond configured speeds), BIOS or firmware updates, or repairs made to your system by anyone else other than Toratek will void your warranty if not cleared trough Toratek Custom Computers. Most all modifications will be approved, but we need this aspect of control in order to prevent unnecessary damage. Toratek is not responsible for any losses or complications that arise as a result of a computer failure or a delay in production or repair of your system.     Shipping 30 Day Shipping Warranty - covers you in case that you receive a non-working computer system       Because most problems can occur during the first 30 days of usage, to serve you better, we cover all shipping costs for all warranty work that needs to be performed on your computer system for the first 30 days. This coverage begins on the day that your new computer system is delivered to you. This warranty applies only to computers shipped to the continental USA (48 states).     Money Back 14 Days Money Back Guarantee       We have a 14-day money back guarantee that starts on the day that we ship out your new computer system. Should your computer system contain any other components than those ordered by you, the customer, you are entitled to a full refund on your system hardware. All returns must be undamaged and in as-new condition, in original packaging. Opened or activated software is not eligible for return. After the 14-day term, the system can only be returned at Toratek's discretion, at the current value of the hardware minus a 15% restocking fee. Shipping costs are not refundable, and you are responsible for shipping costs to return a system. Peripherals (monitors, mice, speakers, etc.) are not eligible for return. Due to the high amount of labor involved, liquid cooled computer systems are subject to a 15% restocking fee.           :: Payment     We accept payment only trough PayPal. Whether you wish to pay with your credit card, debit card or directly with your bank account, it has to be done trough PayPal. Payments for custom orders or upgrades are accepted also only trough PayPal.         :: Shipping     For shipping we are using FedEx Ground. Shipping to U.S. 48 States is $69.95. This fee also includes shipping insurance that covers the value of your purchase. You can also request a personalized quote from us, or you can go to fedex.com to check the rates for yourself. If you would like to have this item shipped to Alaska or Hawaii, please contact us for a quote. Also, if you prefer UPS Ground, or any other shipping service, please contact us for a quote. We do not ship outside the United States.   The diagram below shows how our building and shipping process works:       :: Our philosophy   Clean listings We like to offer our customers a clean listing that is easy to navigate and understand. We edit our listings by hand using HTML, CSS and JavaScript code, and validate our code to comply with the eBay standards. This way our listings look the same in every web browser and on any platform, including the iPhone and iPod touch. Consistency It is very important for us to be consistent in everything that we do. We like to be consistent when it comes to the design of our listings, web site (we are still working on our web site, so it might not be up and running yet), computer systems, customer support and future products. We are here for the long haul, and we have only one goal in mind: to continually improve our products, our services and ourselves. Diversity, customization and choice We call ourselves "Toratek Custom Computers" because we build fully customized computer systems. Today's gaming systems are the equivalent of muscle cars in the 70's. They are big, get hot and require tons of electricity to run. That's not to say that they are bad, but you shouldn't buy a gaming PC unless you are a gamer or need one. You may as well order an affordable stylish computer system that fits in perfectly with your lifestyle as far as performance and aesthetics go. That is why we don't limit ourselves to building only gaming systems, but we also like to build media center PCs, small form factor PCs, desktop PCs, workstations and servers. Neither do we limit the choice of operating systems only to Windows XP or Vista, but we like to also offer Linux and FreeBSD. Well balanced systems When we work on a configuration for a customer, we take into consideration his budget, his performance needs and aesthetics of the computer system. That is why we don't like to improve only on a single area of the computer system, like only on the CPU or only on the Vide Card(s), but we like everything to be high quality and perform well. It is very important that while a computer system has to perform and be reliable 24/7, at the same time it also has to have a very pleasant appearance. Affordable Ultimately, price is the deciding factor when it comes to a making purchase. We know that, and that is why we pack as much value as possible in every box that we ship. We are not competing we other sellers here on eBay, because no one offers anything that is even close to our level of quality and customization. How ever, we offer, and even surpass the quality of systems from Dell (XPS), Alienware, FalconNW, and many other builders. None of these companies offers the level of choice and customization that we do. And we do all this for far less money than they do. Thankful to our customers Ultimately, we exist because of our customers. For those of you that have purchased a computer system from us in the past, thank you! And for those of you who haven't yet, we hope that we can convince you to give us your business.     Place a Bid!