10 page Web Site / Online Store (Custom Website Design)
Free Content Management System + Professional graphics!
| Start Price |
USD 299.95 |
| Current Price |
USD 299.95 |
| Time Left |
7 days 7 hours 49 minutes |
| Bid Count |
0 |
| Buy It Now Price |
- |
| Reserve Price |
- |
| Start Time |
Friday, October 17, 2008 |
| End Time |
Thursday, January 15, 2009 |
| Location |
Bad Axe, Michigan |
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See more about '10 page Web Site / Online Store (Custom Website Design)'
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Description
We appreciate you taking the time to visit our auction today. This auction is for a 10 page fully developed website or storefront complete with everything you need to get started. You will receive each of the following features that apply to your particular website needs: Up to 10 Programmed Pages OR Professional Storefront with unlimited products and 10 site pages. Content Management System - we give you complete control over your site content. 1 Professional Design Concept for home page and site Beautiful and Cutting Edge Graphics to give you an edge over your competitors Professional Copy Writing - work with a professional writer to establish site content. (1st hour is included) Initial website in 10 business days or less (some features may require additional time) 1 Basic Logo created for the site (if you currently have a logo, we can use yours) Unlimited text on each page Up to 5 photos per page Unlimited number of internal and external links. Google Adwords Ready Search Engine Optimized with key words and description metatags and search engine robots Roll Over Buttons and other mouse overs Professional Contact Us Page with Professional Contact Form 1 Free set of basic revisions to the site. Fully programmed, operational site posted to host account (Your Host or Ours) Easy to use Instruction Guide on how to use your site. 1 hour of FREE phone tech support to jump start the management process of your website FREE Web hosting for the first 30 days FREE 1 yr Domain Name registration (If you host with us and have us manage your domain) FREE Merchant Account Setup - Accept VISA, Master Card, Discover, and American Express via AuthorizeNet All site files used to create your site sent via CD (including psds, photos, html, and php pages) Satisfaction Guarantee Additional Pages available for only $25.00 Each. Your website is a reflection of you and your company. Properly designed, it communicates that your company is credible, trustworthy and professional. Your business image depends on a design that is polished and distinctive. Your website will be custom-made for your business. Let us turn your vision for your website into a reality. We work very closely with our clients to give them what they want in a website as well as providing them with what they need for their specific industry. Here are a few samples of some of the work that we've accomplished for our clients: We use an ecommerce script written with PHP & MySQL. With this system we will help you establish a powerful online store. You will have a professional home page as well as up to 9 other pages that can describe details about you or your business. We will create custom graphics for your business and will also personally enter the first 20 categories and first product into each category for you. Just before site launch, we will send you a Quick Start Guide (about 3-5 pages) walking you through everything you would need to know about how to use the site's admin control panel. If you need additional help after that, we offer 1 hour of free phone training where we will bring you through an actual tour of using your site and answer any questions that you have while we are on the phone together. The control panel is very straightforward and easy to use, but the extra help is available should you need it. You will not need any additional software or need to read any books in order to operate your site from us. Everything you need will be delivered to your host and to your email. We make getting started super easy. Main Features:- Unlimited Products can be added/edited without need for a programmer- Inventory Stock Control- Sell Digital & Tangible Products- Unlimited images/Photos per Product- Powerful Rich Text Editor (Cross Browser)- Customer Email Marketing System- Unlimited Store Administrators - Unlimited product options- Multiple language support- Multiple Payment Methods (e.g. Accept postal orders as well as PayPal and Credit Cards)- Unlimited Currencies (Completely Customizable)- Personalized control panel.- View Orders and customer information- Search allowing AND, OR and search by product ID- Custom product identification or automatic generation- Automatic emails sent to customers and store owner - Security by restricting admin access by IP address- Search tracking by key words - Multilevel categories so that products can be located easily and logically- Sale mode on/off- Store online/offline at click of a button with custom message- Customer login for easy repeat business- Temporary password generation if password is lost- Order history with current order progress- Tell a friend about a particular product- Automatic thumbnail generation- Add/Delete/Edit products and categories within admin- Upload & delete category/product images in *.jpg or *.gif format- Statistics within admin- Cookies to remember customers shopping basket contents upon next visit- List of customers with search facility and IP address for security- Bulk e-mail facility via admin or e-mail dump for bulk e-mail software- Printing of invoice/delivery sheets- Pagination to avoid lengthy lists (e.g.: << prev 1 2 3 next >>)- And a whole lot more... FREE MERCHANT ACCOUNT available with purchase of this auction. We are authorized to establish Merchant Accounts that utilize AuthorizeNet as their payment gateway. If you purchase this auction, the setup fee and application fee normally required will be waived. The best part is, all applications are automatically approved. You can have your very own merchant account to accept VISA, MASTERCARD, DISCOVER, and AMERICAN EXPRESS. Upon bank approval, your shopping cart will be directly connected to the AuthorizeNet payment gateway so that you can take credit cards with “Real-Time” authorization transactions. The account can also be used to take credit cards over the phone and through the mail. You will be responsible to pay for all fees associated with the merchant account to the processing bank including a $10.00 per month statement fee, $10.00 gateway fee, $10.00 monthly minimum, 2.25 % + .35 cent transaction fee for sales, taxes, etc. We put YOU in control of YOUR website!This auction includes a professional grade content management system for your website. This system is built around what you want in your website and what you want to be able to control when it is launched. You will be able to administrate your website from any computer in the world that is connected to the Internet. In addition, we have made our system so easy to use that you will find yourself excited to make changes to your website. With our use of the latest technologies, if you can browse your website, you can change it TOO! Managing the content of your site is as easy as 1...2...3... You will enjoy all these great features: Easy To Use - The intuitive web-based administrator console lets even a novice user take total control. Simply point, click and type! Zero-learning curve - familiar word processor style tools, no HTML knowledge required. Powerful Rich Text Editor - insert pictures and links, bold text, change text color, italicize, and more 100% browser-based - no software to download or install. Make changes to your website from anywhere in the world! Changes are reflected to your new website in "REAL TIME" - All the changes that you make will show up instantly on your website! No more waiting around for changes to be published to your site. This spectacular tool lets you take complete control of your site content. 24 hour access - you can access your control panel anytime you want. It's available when you are. Unlimited Changes - make unlimited changes to your site content without incurring any additional costs. Site Security - user authentication (username and password) You decide who gets access to the "controls" of your website. Micromanaging can be a good thing when it comes to making sure only certain people can do certain things to your site. Our simple login procedure gives only you and those you want access to your site. Upload images - Easily place photos in your site. Hyperlinks - You can easily add links in the content of your site to other areas of your website or to any other website on the Internet. Qucik Start- Just before site launch, we will send you a Quick Start Guide (about 3-5 pages) walking you through everything you would need to know about how to use the site's admin control panel. If you need additional help after that, we offer 1 hour of free phone training where we will bring you through an actual tour of using your site and answer any questions that you have while we are on the phone together. The control panel is very straightforward and easy to use, but the extra help is available should you need it. You will not need any additional software or need to read any books in order to operate your site from us. Everything you need will be delivered to your host and to your email. We make getting started super easy. Acera Technologies' simple 5 step process ensures your new website will hit the mark. With excellent customer support and some of the world's most talented designers on your team, you're guaranteed to have a great experience and a website you love.Step 1: You tell us you need a website by purchasing this auction. Upon your payment we will send you a link to our website information submission area. This will let us know what you are looking for in a website, provide us with basic information about your project, hosting, and domain name. It also enables you to begin submitting basic content for your site. Be sure to let us know how many pages you need, (up to 10 are included in this auction) and whether you want flash animation, e-commerce, or any other special requests that may not have been "added on" during the initial purchase.Step 2: There are no hidden costs, so what is outlined in this auction is exactly what you'll get. Add-ons will be billed separately from this auction or if desired, you can add them on during your checkout process. (Please inquire about pricing for your specific needs) This auction is for a complete 10 page website delivered electronically to your choice of web host including ours if you should decide to start a hosting account with us. (We also send the site by the way of U.S. mail on a CD to your physical location.)Step 3: Once you submit the form and materials for us to review, we'll make sure that we have everything needed to complete the basic structure of the site. We will communicate with you through phone or email to gain clarification on details. We prefer email if possible. Customers who will be using our copywriting service will receive an email to schedule the free phone interview. Once we have have clear direction for your site we will immediately begin working on the basics needed for your site including graphics, database set-up, domain registrations, etc.Step 4: You'll see an initial website in 10 days or less! (features like flash, ecommerce, Content Management Systems, and copywriting may require additional time.) It’s at this time you may submit a basic set of revisions if you have any.Step 5: When we have your site just the way you want it, we'll post the final files to your web host account and make sure everything works as promised. When you agree the project is complete, we will set the site “live” and send the site files via CD so you always have a backup. Customers desiring training in using their admin control panel will receive an email to schedule the free phone training.You'll love your new website! Our customers have enjoyed having these pages or areas in their website for little or no added cost. Please note that you can use your site pages as credits to make your website into what you want it to be. All site pages purchased count as 1 credit. This auction is for 10 pages, so you would have 10 credits. Each of the following ideas are worth 1 credit unless otherwise noted. Home Contact Us About Us Testimonials Downloads FAQs Products Services Terms and Conditions How It Works Customer Service/Support Request Info History Biography Inquiry Demo Events List Donate Form (up to 30 fields) (31 - 100 fields Counts as 2 credits) Sign-Up Form (up to 30 fields) (31 - 100 fields Counts as 2 credits) Quote Request Form (up to 30 fields) (31 - 100 fields Counts as 2 credits) Submission Form (up to 30 fields) (31 - 100 fields Counts as 2 credits) Links Engine (2 credits) Offer your site visitors unlimited categorized Recommended Links in a special format with images and descriptions if desired. FAQs Engine (2 credits) Add FAQs to your site the easy way. Allows for optimum organization and is unlimited. Testimonials Engine (2 credits) - Add Testimonials to your site the easy way. Enable/Disable specific testimonials to keep your site dynamic for your visitors. Allow customers to submit their testimonials directly into your site - all you need to do is review, edit if desired, and activate it! Download Engine (2 credits) - Easily add and organize your downloads for your site visitors. News/Article Engine (2 credits) - Unlimited categories and articles, article archive. Advanced Content Management System (2 credits) Allows you to add an unlimited number of pages to your site. You can modify/add/delete content and entire pages anytime you want without the need for a programmer. Requires left side navigation buttons. Inventory List (2 credits) Single Product Feature Page (2 credits) Guest Book (2 credits) Flash Buttons (2 credits) Blog ( Installed only: 2 credits. Configured to look like your website: 3 credits) Forum (3 credits) Calendar (3 credits) Photo Gallery Area for Unlimited Photos (3 credits) Basic Flash Header and Buttons (3 credits) Members Area (8) Allows you to have an area for your members to register and login to your own private members area. Website done entirely in flash. (inquire for quote) Audio/Video (inquire for details) Tutorial (inquire for details) Custom Made Checkout system (not a shopping cart) (inquire for quote) Your idea. Compare it to the above listed pages or areas or write us to make sure. We are dedicated to providing professional and reliable web hosting solutions of the highest quality. Our focus is on reliability, uptime, and customer support. All of our plans come with a 99.9% uptime guarantee. The servers we utilize are world class. Professional hosting ensures that you never have to display banners or links to our sites and that you will get a service that is worth the price. Our web hosting is perfect for beginners and yet robust enough for experienced Web professionals. Get Free Professional Web Hosting for the first 30 days with the purchase of this auction. Standard HTML sites are hosted for only $9.95/month while our database driven sites are hosted for $14.95 per month. Customers will receive 1 GB of disc space and up to 350 GB of transfer. Key Features of our Web Hosting --> Free Set Up with purchase of this eBay Auction --> First 30 days FREE with purchase of this Auction --> Free Domain Name Registration when you host your new site with us --> 99.9% uptime Guarantee --> 1GB Disc Space --> 350 GB Transfer --> Service discount on all sites that we build. (50% off our regular rate of $70.00/hr) --> Unlimited POP3 Email Accounts --> Webmail --> Unlimited Auto Responders --> Mail Forwarding --> AW Stats (Real time) --> Webalizer (Analyze every visitor to your site) --> Unlimited Sub Domains --> Personal FTP Account --> Anonymous FTP --> Unlimited MYSQL Databases --> PHP 4 & 5 --> Our network backbone consists of UUNET, Level3, Verio, Time Warner, Global Crossing, AboveNet, and Allegiance Telecom (which means that all of your pages are served up as fast as the visitor can connect). Did you know that when you accept credit cards online, you can expect your sales to increase by an astounding 50 to 400%? You simply can't compete if you don't accept credit cards. With our free application, you can start accepting credit cards on your web site as soon as it is built! In addition to accepting credit cards on your web site in real-time, you will also receive our simple-to-use, web-based credit card processing terminal so you can process transactions manually. With our versatile ecommerce software, you have a complete solution. With the purchase of this auction you will be able to have your own MERCHANT ACCOUNT without paying any set-up fees or terminal fees. We are authorized to establish Merchant Accounts that utilize AuthorizeNet as their payment gateway. If you purchase this auction, the setup fee and application fee normally required will be waived. The best part is, all applications are automatically approved. You can have your very own merchant account to accept VISA, MASTERCARD, DISCOVER, and AMERICAN EXPRESS. Upon bank approval, your shopping cart or site will be directly connected to the AuthorizeNet payment gateway so that you can take credit cards with “Real-Time” authorization transactions. Unfortunately, most buyers do not want to use pay pal if they are on a regular website. Where does that leave you? In our estimation a great place because we are pulling all the stops to make sure you get everything you need to be successful with your new website.The account can also be used to take credit cards over the phone and through the mail as you will receive a free Virtual Terminal. You will be responsible to pay for all fees associated with the merchant account to the processing bank including a $10.00 per month statement fee, $10.00 gateway fee, $10.00 monthly minimum, 2.25 % + .35 cent transaction fee for sales, taxes, etc. Incidentally, all these fees are less expensive than pay pal and you can feel comfortable providing a professional, fast , and reliable way for your customers to "Check Out" with purchases they make at your website. We have been publishing professional, design agency quality websites for 11 years and have personally served hundreds of business owners just like you. Whether you are the CEO of a large corporation or the owner of a home based business, we strive to supply our clients with the best customer service in the industry. We not only have a 100% rating on eBay, but we also have 100% customer satisfaction. Many of our clients choose to buy more than one site from us because our service, professionalism,and quality of workmanship is what they truly need for online success! We are being told continuously by eBay buyers that we offer exceptional value for the dollar. We are not a budget shop, but we are proud to offer significant discounts on eBay as a way of gaining long term relationships with CEOs, Small Business Owners, and home based business owners within the safe shopping arena eBay offers. There is truly no project too small or too large for us to handle. We work very closely with each of our clients to ensure that they get exactly what they need and want for their next web project. Please see our listing of site work that we can accomplish under FAQs. We appreciate your consideration, and should you decide to use our services, we look forward to serving you. Do I need a Website or a Storefront?Typically you will need a website and not a storefront if what you have on your site can be viewed or purchased without an on site calculation. Normally if you have 5 or more products that can be sold individually or together you will want a storefront for your business and not just a website. A storefront situation creates a buy now or checkout situation for your customers for multiple sales of one or more items. Basic types of situations in which you would want a fully developed website (Not a storefront):- You want a brochure type website where website visitors can contact you about listed products/services- You sell a single service or you package your services into ten or less options- You sell a single product or you package your products into ten or less options- You want to gather information about visitors for surveys, custom quotes, newsletter sign-up, etc.- Informational websites that are intended for reading and interaction- News Related websites where articles are displayed- Photo Gallery related where the primary purpose is to show photos.- Personal website- Membership websites where only a few options apply to each person. Here are some basic situations in which you would want a fully developed storefront (Not a standard website)- You sell multiple products that are shipped through the mail or digitally via internet download- You wish to easily add an unlimited number of items into a selling situation- You have multiple categories of products that you sell. The storefront helps you organize.- Your visitors need a calculation of a total price that is based on products selected. - You have some site pages that you want people to read, but the most important thing is having an easysituation for the customer to CHECKOUT Do you have a guarantee? We work hard to make sure you receive the product you are looking for. We will give a 100% refund to any buyer who is not satisfied with the site we create for them. There needs to be a clear reason purchaser does not like the site and we ask that you give us ample opportunity to correct to your satisfaction. We have never in our 11 year history had to issue a refund. Please be assured that we are professionals in our trade and know how to help you with your business. Please read our entire listing carefully before you bid. We do not issue refunds due to technical issues related to a web host you have chosen for us to publish to or if you are unable to provide basic information needed to create your website. We provide professional copywriting and an interview to make the process easy for you. Please contact us if you are unclear if your project falls within the guidelines of this auction. We will happily discuss your project and give you a custom quote before you buy. What about your web hosting? Our hosting is the best in the industry, and if at all possible, we recommend that you utilize our hosting solution. Not only do you get great and reliable service, but you also get a discount on any future work that you may want done on your website. Can I host a site you build for me on another web host? If you would like to host elsewhere, we willneed to know who with to make sure their system is compatible before we upload. Most professionalhosting companies can accommodate what we require. If the hosting is a concern for you or you need to use your own server, we recommend that you obtain a specifications list before purchasing from this auction. You will be required to have a compatible web host or use our hosting services to qualify for the free site management system installation. How do I qualify for a free domain? Clients who opt to host their website with us and allow us to manage the domain qualify for a free domain name. The domain remains free to you as long as you continue to host with us. I bought a template, now I need to turn it into a real website. Can you help? Yes, we can. We can turn your template into a fully functional website. Flash templates may require an additional fee. Please inquire before purchase. What is considered "content"? Content includes the text and images in the body of the website. It does not include the framework that surrounds it which would appear on every page such as header graphics, navigation (buttons), etc. Our Advanced Content Management System would allow modification of the navigation buttons. How do you deliver the website you make for me? We will upload everything needed to your host or ours. We will make sure that everything is working as promised. We also send you a CD that can be used to restore your website or move your website to a different server. Also on the CD are all original files that were used to create the website including html pages, php pages, photoshop files, logo files, etc. You are free to use all of our original art work on any project you desire. Can I get my site delivered in just HTML so that I can manage the site in Dreamweaver or other site editing software? If you do not need or want the content management system, we can issue the site to you utilizing the most basic of all web programming languages: HTML. You will be able to edit your site in almost any wysiwyg or text editor. We need you to tell us at the beginning of the project that you want your site delivered in HTML, otherwise it will be delivered in php with a mySQL database. Can I use the PayPal shopping cart rather than your professional cart? While we recommend our full-featured professional shopping cart solution to our clients, we can set up a PayPal shopping cart for you upon request. Our professional cart connects to the PayPal payment gateway, so 100% of our clients have actually opted for the professional cart. What is the FREE MERCHANT ACCOUNT? We are authorized to establish Merchant Accounts that utilize AuthorizeNet as their payment gateway. If you purchase this auction, the setup fee and application fee normally required will be waived. The best part is, all applications are automatically approved. You can have your very own merchant account to accept VISA, MASTERCARD, DISCOVER, and AMERICAN EXPRESS. Upon bank approval, your shopping cart will be directly connected to the AuthorizeNet payment gateway so that you can take credit cards with “Real-Time” authorization transactions. The account can also be used to take credit cards over the phone and through the mail. You will be responsible to pay for all fees associated with the merchant account to the processing bank including a $10.00 per month statement fee, $10.00 gateway fee, $10.00 monthly minimum, 2.25 % + .35 cent transaction fee for sales, taxes, etc. Do I need a merchant account to have a shopping cart or can I use my PayPal account? If you do not desire to have the Merchant Account with payment processing through Authorizenet, you may still use the Free Shopping Cart and have us hook it up to PayPal or the standard printable mail order form instead. Can you help me with the written content on my site? Yes, we can help. We have professional writers on staff who can either edit any written materials you submit to us, or we can do a content interview with you for the information needed on your site and personally create your website copy. After writing is complete, you will be given ample time to make modifications to the text before site launch. Since our writers are professionals in their trade, your site will be more convincing. Plus it saves you a ton of time - something that can be very important to busy business owners. Even if you want to write the site yourself, going through the interview is often helpful so that you can learn what needs to be in the site. What does the Interview consist of? You will be contacted by email within 24-48 hours of sending the payment with a link to our website information area. You will be given the choice to have the interview or not at this point. Once we receive your basic information and confirm that you desire the interview, we will schedule a time for our professional web designer to meet with you by phone (if desired) to go over the necessary details to accomplish your site project. This usually takes between 30 minutes and 2 hours depending on the site and the content needed. During that time, you will also be given the opportunity to speak with our content writer. At that time, specific questions can be answered over the phone so the writing of your site can be accomplished. (If for some reason you do not wish to meet by phone, all details needed for site completion can be submitted through the basic form, via e-mail, or by fax. ) Usually once this interview is conducted, we are able to complete the entire project, making our system quick, easy, and sometimes downright fun! Do you offer full-service web design? We provide Full Service Cutting-Edge Website Design - which means that we do all of the work necessary to launch a professional website for your organization. We custom build your graphics, site layout, & even provide professional copy for your entire site. Every ounce of technical work is done by our professional and friendly staff. So once your initial interview with us is complete, you can go back to what you need to do in your business until the site is finished and ready for you to use. Just so that you know, ALL sites we build are considered to be “FULL SERVICE.” Will I need any additional software or read any books to be able to manage my website? You will not need any additional software or need to read any books in order to operate your Shopping Cart or Content Management System site from us. Everything you need will be delivered to your host and to your email. We make getting started super easy. Do you offer support in the management process of my site? Just before site launch, we will send you a Quick Start Guide (about 3-5 pages) walking you through everything you would need to know about how to use the site's admin control panel. If you need additional help after that, we offer 1 hour of FREE phone tech support to jump start the management process of your website where we will take you through an actual tour of using your site and answer any questions that you have while we are on the phone together. This tech support can be used to help you in the management process of your site only. The control panel is very straightforward and easy to use, but the extra help is available should you need it. If you need additional hours or help with other technical issues your company faces, we charge a nominal fee of $35.00 per hour. What if I need work done on my site after my site is up? Do you offer website maintenance help? We offer website help to all of our clients. You can always call on us to help you with your site. If you host with us and hire us to help you with your site, the cost per hour is only $35.00 with a one hour minimum. If you do not host with us, after auction sales are billed by the project. What other types of web work do you offer? We offer a full range of web design services including the following: Programming in html, php, flash, javascript, etc.mySQL databasesContent Management Systems providing self-maintenance of your websiteDatabase-driven websitesFlash Splash pagesFlash buttonsFlash animationsFull Flash sitesFull website on a single pageTemplate implementationWeb BannersLogosPhoto slideshowsFull-color glossy business cards to match your website or to your specificationsFull-color glossy post cardsProfessional voice overs for websites and commercialsAudio-enhanced websites Professional writing and editingAudio/video editingGoogle Adwords setup and trainingWeb hostingShopping cart installation, configuration, and propagationGraphic designAudio/Video streaming setupAudio/Video streaming file installeBay Listing designand much, much more... We help businesses realize success! SHIPPING INFORMATIONPayment Options: Pay Pal, Credit Card via aceratechnologies.com checkout, Check, or Money OrderShipping/Handling Fees: $5.00 Pays for Delivery of CD to your U.S. address. $29.95 for international shipmentsHandling Time Frame: CD is shipped out within 3-5 business days after site is completed. Initial site design will be ready for your review within 7 business days or less.Insurance Rate: optionalShipping Carrier: USPSShipping Methods: First Class MailTerms of Service: We follow all applicable U.S. and State laws. We do not accept adult/pornographic sites or gambling sites, and we reserve the right to accept or reject any website project for any reason whatsoever.Contact Information:Questions about this item or our policies? Feel free to contact us via eBay’s Message Center or emailebaysales@aceratechnologies.com at any time, or via phone at 800-754-6912 between 9:00 a.m.and 5:00 p.m. ET Monday through Friday. We will do our best to respond in a timely fashion. Winner of this auction: Please pay via PayPal or request an invoice immediately. If you prefer to pay by Credit Card, we will send you a credit card checkout form. Auction winner may proceed to checkout upon auction end. Winner will receive a winning bid confirmation via email from eBay which also includes a button link to eBay’s checkout system. Payment Options: We prefer payment via PayPal. We also accept Checks, Money orders, and Credit Cards. Items paid via check will be held for an additional 7 days or until check clears. Please contact us for details before you bid if you have any questions. International bidders: Must pay via PayPal.Payment Terms: Auction payments preferred within 3 days, required within 7 days. If you need additional time to pay, please notify us via email or eBay’s Message Center, and we will happily work with you. If we do not receive payment or an extension request within 10 days of auction end, we will file an UnpaidItem Dispute. We do not communicate about building your site until full payment is made.Additional Delivery Information: Shipping Tracking information will be sent to buyer via eBay's Message Center. Insurance available as specified in listing. Although we are not responsible for shipping damage, we make an honest attempt to package your item so that it arrives safely. If you are concerned about possible shipping damage, please purchase the optional insurance. Handling fees, if any, are included in the shipping fee. All sites are uploaded in working condition to the web host of your choice. Please inquire about server specifications before you buy if not hosting with us. Refunds/Returns: We work hard to make sure you receive the product you are looking for. We will give a 100% refund to any buyer who is not satisfied with the site we create for them. There needs to be a clear reason purchaser does not like the site and we ask that you give us ample opportunity to correct to your satisfaction. We have never in our 11 year history had to issue a refund of any kind. Please read our entire listing carefully before you bid. We do not issue refunds due to technical issues related to a web host you have chosen or if you are unable to provide basic information needed to create your website. Our hosting is the best in the industry, and if at all possible, we recommend that you utilize our hosting solution. Please contact us if you are unclear if your project falls within the guidelines of this auction. We will happily discuss your project and give you a custom quote before you buy.Feedback: We prefer to leave positive feedback for our customers. Feedback will be left upon yourprompt payment. We respectfully request your positive feedback upon your satisfactory receiptof the item. If you have any problems when you receive your item, please contact us first to allowus to help resolve any issues. We have a 100% feedback rating because we service ourcustomers extremely well. 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